About a year ago, I made a decision that felt simple and uncomfortable at the same time. I decided to talk less. To shut the f*ck up. I’ve always been a verbal processor. Talking is how I think, work through ideas, and make sense of complexity. Silence has never felt neutral to me—it’s felt inefficient. That’s what made this hard. Why I Chose Silence I chose silence because I realized I was missing something in conversations. I was spending more time with CEOs trying to scale

I have worked for 7 different family businesses in leadership and management roles. Therefore, I’ve seen firsthand how external...

🔑 1. Maintain Service Quality – Prioritize customer experience even as you expand. ➡️Fact: 86% of buyers are willing to pay more for a...